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How to Market Your Business Using Gift Cards

Gift cards are one of the most powerful — and often overlooked — marketing tools available to online businesses. When used correctly, they can help you attract new customers, increase repeat purchase…

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Updated by eMerchantClub Support

Gift cards are one of the most powerful — and often overlooked — marketing tools available to online businesses. When used correctly, they can help you attract new customers, increase repeat purchases, and generate sales during slower periods.

Unlike discounts that reduce your profit immediately, gift cards bring cash into your business first, while encouraging customers to come back later and make additional purchases.

This guide will show you how to successfully market and promote gift cards to grow your online store.


Why Gift Cards Are Powerful for Online Businesses

Gift cards work well because they create multiple sales opportunities from a single purchase.

When someone buys a gift card:

  1. Your business receives money immediately.
  2. The recipient becomes a new potential customer.
  3. The recipient often spends more than the value of the gift card.

For example:

A customer buys a $50 gift card.

The recipient visits your store and finds a product they like for $72.

They apply the gift card and pay the remaining $22 out of pocket.

In this example your store receives $72 in total sales, even though the original purchase was only $50.

This is why gift cards are widely used by successful online retailers.


When to Promote Gift Cards

Gift cards work best when tied to specific occasions or promotions.

Here are some of the best times to promote them.

Holidays

Many people purchase gift cards when they are unsure what to buy someone.

Popular gift card seasons include:

• Christmas

• Mother's Day

• Father's Day

• Valentine's Day

• Graduation season

Example promotion:

"Not sure what to buy? Give the gift of choice with a store gift card!"


Birthdays

You can encourage customers to purchase gift cards for friends and family birthdays.

Example promotion:

"Forgot someone's birthday? Send them a gift card instantly."


Last-Minute Shopping

Gift cards are perfect for people who need a fast gift.

Example promotion:

"Need a gift today? Our gift cards are the perfect last-minute solution."


Seasonal Promotions

Gift cards can also be used during:

• Black Friday

• Cyber Monday

• Back-to-school sales

• Summer promotions


Where to Promote Your Gift Cards

To maximize results, you should promote gift cards across multiple marketing channels.


Social Media Marketing

Social media is one of the easiest ways to promote gift cards.

Create posts that highlight the convenience and flexibility of giving a gift card.

Example post:

Looking for the perfect gift?

Give your friends and family the freedom to choose exactly what they want with a gift card from our store.

Great for birthdays, holidays, and special occasions.

Shop gift cards today!


Email Marketing

Email is one of the highest-converting marketing channels for gift cards.

You can send emails like:

Holiday Reminder Email

Subject Line Example:

Still Need a Gift? We've Got You Covered.

Email Message Example:

Not sure what to buy for someone special?

Our store gift cards make the perfect gift for any occasion.

Let them choose exactly what they want from our collection.

Buy a gift card today and make someone's day!


Website Promotion

Make sure visitors can easily find your gift cards.

Some great placement ideas include:

• A banner on your homepage

• A "Gift Cards" link in your menu

• A homepage promotion section

• A pop-up promotion during holidays

Example homepage message:

"Give the gift of choice with a store gift card."


Offer Bonus Gift Card Promotions

One of the best marketing strategies is offering a bonus gift card incentive.

Example promotions:

Buy a $50 gift card → Receive a $10 bonus card.

Buy a $100 gift card → Receive a $20 bonus card.

This encourages larger purchases while still bringing more customers into your store.


Run Social Media Giveaways

Gift cards are excellent prizes for contests.

Example giveaway:

"Win a $50 store gift card!"

Contest rules could include:

• Follow your page

• Like the post

• Tag two friends

This increases engagement and introduces your brand to new audiences.


Reward Loyal Customers

Gift cards can also be used to reward repeat buyers.

Examples include:

• Sending a small gift card to loyal customers

• Thank-you rewards after a purchase

• Customer appreciation promotions

Example message:

"Thank you for being a valued customer! Enjoy this $10 gift card for your next purchase."


Use Gift Cards to Encourage Referrals

You can reward customers who refer new buyers.

Example promotion:

"Refer a friend and receive a $20 gift card when they make their first purchase."

This helps grow your customer base while rewarding existing customers.


Pair Gift Cards with Product Promotions

Gift cards can also be used as part of product marketing campaigns.

Example:

"Spend $100 and receive a $15 gift card for your next purchase."

This strategy encourages repeat purchases and builds customer loyalty.


Promote Gift Cards During Slow Sales Periods

If your store experiences slower periods, gift cards can help boost revenue.

Example promotion:

"For a limited time — buy a $50 gift card and receive a $10 bonus gift card."

This brings immediate revenue into your store while encouraging future sales.


Use Urgency in Your Marketing

Urgency increases conversion rates.

Examples include:

• Limited-time bonus offers

• Holiday countdown promotions

• Flash sales

Example message:

"Holiday special! Buy a gift card today and receive a bonus gift card. Offer ends Sunday."


Gift Cards Bring New Customers

Many businesses overlook this benefit.

When someone gives a gift card, they are essentially introducing a new person to your store.

This new customer may:

• Make additional purchases

• Return again later

• Recommend your store to others

Gift cards help expand your customer base organically.


Final Tips for Success

To get the most out of gift cards:

Promote them regularly.

Mention them in your social media posts, emails, and website promotions.

Make it easy for customers to purchase them.

Remind customers that gift cards are perfect for birthdays, holidays, and last-minute gifts.

And most importantly, treat gift cards as a marketing tool, not just a product.

How did we do?

Using gift cards

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